Support

Find your download link, retrieve your license key, or get help with setup and billing.

Retrieve license

Lost your license key?

Enter the email you used at checkout and we'll send your license key and download link directly to your inbox.

Download

Download the latest version of EdgeWhisper for macOS.

Direct purchase

Grant Microphone access in System Settings → Privacy & Security → Microphone.
Grant Accessibility access so EdgeWhisper can inject text into other apps.
Allow the initial one-time model download to complete before testing dictation.
If dictation stalls, restart EdgeWhisper and confirm the correct input device is selected.

If the app shows membership expired, use “Retrieve license key” to re-activate.
Billing portal links are short-lived and must be fetched fresh by the app or support tooling.
Payment retries surface as grace-mode messaging before access is removed.
Support can use the admin backend to refresh a subscription or recompute entitlement state.

Include your purchase channel, the email used at checkout, your activation code if you have one, and what the app currently shows.